Business Writing Skills: 3 Quick & Easy
Improvements You can Make Today
This booklet will get you better results from your written
messages. And it aims to make the process of improving your writing quick and easy.
By focusing on three key techniques, you can start strengthening your writing today. Your readers will find
- Easier to read
- More persuasive
- More effective
Business Writing Skills: 3 Quick & Easy Improvements You can Make Today gives you the essentials
and nothing more. Just the three techniques, some examples of their use, and a short practice document.
Concise. Quick. Easy. If you manage or lead, better business writing skills -- and better results -- are just
minutes away.Click Here to get sample pages of Business Writing
Skills from Amazon.com (look for the button that says "Send sample now" on the right side of the
Flows: How to Make the Most of Upward, Downward, & Lateral
Communication in Organizations
In this concise booklet (about 10 minutes of reading time, eight standard pages in print format) we look at the
four main types of communication flow in organizations, whether in businesses or not-for-profit organizations:
First, downward, or enabling, communication that moves instructions or instructional
information down or through a hierarchy. It's the type of communication we use when we want to get
Second, upward, or compliance, communication that provides feedback to the people who
originate downward communication. It allows us to report to the people above us in the hierarchy.
Third, lateral, or coordinating, communication that moves between peers to maintain or
improve operational efficiency.
Fourth, the grapevine, which fills in gaps in official communication and provides answers
to unaddressed questions.
Next time you set out to communicate something important, spend a moment reflecting on the types of
communication available to you, and how you can use them.
Understanding that there are different forms of communication, and that each has a distinct set of functions and
characteristics, is the first step toward mastery of organizational communication.
Organizational Communication Flow: How to Make the Most of Upward, Downward, & Lateral
Communication in Organizations is one of a series of booklets designed to help you focus immediately on
specific business communication challenges and opportunities. Written for leaders and managers, it aims to give you
the essence of one important issue in just 10 minutes of reading.
Click Here to get sample pages of Organizational Communication Flow
from Amazon.com (look for the button that says "Send sample now" on the right side of the
These booklets were written by Robert F. Abbott, a veteran
writer and publisher who specializes in business communication. He wrote A Manager's Guide to Newsletters:
Communicating for Results (Word Engines Press, 2000, and also has written numerous booklets and articles. Many
first appeared in his weekly online newsletter, Abbott's Communication Letter.
Earlier, he owned and operated The Newsletter Company, which wrote and published custom newsletters for
companies in various industries. In addition, he's been a radio news writer and announcer, a farmer, and a
construction worker. He lives in Airdrie, Alberta, Canada and actively participates in the management of non-profit